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How Home Sample Collection Works in Kathmandu, Biratnagar & Itahari

From your first message to a report you understand: the eight steps of a Cura Health home lab test, in Kathmandu, Biratnagar and Itahari

Cura Health Team · 2 min read
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Getting a lab test should not mean long queues, confusing medical reports, or stress about what your results mean. Cura Health's home service brings a certified, trained phlebotomist directly to your door — you pick the date, the time and the location. It is available across Kathmandu, Biratnagar and Itahari, for lab tests, health packages and vaccinations.

Here is exactly what happens, step by step.

1. Reach out and choose your test

Message us on WhatsApp, Instagram, Facebook or TikTok, book in the Cura Health app, or call 9802764664 or 9802764668. A health coordinator listens to your concern, helps identify the right test and clears every doubt before you book.

Not sure which test you need? Our health coordinator will listen to your concern and guide you to exactly the right test.

2. Choose a date, time and location

Select the date and time that suit you and share your exact address. An SMS confirmation is sent immediately.

3. The phlebotomist arrives at your home

A certified, trained phlebotomist arrives with full protective equipment and sterile collection materials. Strict hygiene throughout — professional, painless and quick.

4. Your sample goes to an A-category lab

The collected sample is transported immediately to our A-category partner lab, which works to certified quality standards for accuracy and reliability.

5. Reports — most of them the same day

Results are delivered by SMS, email and the Cura Health app, and most reports are ready the same day. Each one comes with an AI-generated analysis that explains your values in plain language.

6. A personal call to explain your results

A health technician calls you to walk through the results, explain each value and answer your questions — in the language you are most comfortable with.

7. A specialist, if you still need one

If you have remaining concerns after your report, Cura Health connects you with a doctor specialising in your area of concern.

8. The re-sampling guarantee

Ever unsatisfied with your result? We arrange a re-test at another A-category lab. No questions asked — it is our commitment to your trust.

Prefer to walk in?

In Kathmandu and Biratnagar you can also walk into a Cura Health centre at any time during operating hours — no appointment needed. The Kathmandu centre is opposite UN Park, Kupondole, Lalitpur; the Biratnagar centre is near Aqua Park, Tintoliya, Morang.

  • Sunday – Friday: 7:00 AM – 6:00 PM
  • Saturday: 7:00 AM – 1:00 PM

In Itahari, Cura Health serves patients through home service only, so book in advance — through the app, on WhatsApp, or by calling us.

What it costs

Most lab tests booked through Cura Health come with a 20% discount. Cura Plus members get an additional 5% on top — up to 25% off most lab tests — and their home service is completely free, with no minimum order value and no limit on how many times they use it.

Written by Cura Health Team ·

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Not sure which test you need?

Our health coordinator will listen to your concern and guide you to exactly the right test

Ask on WhatsApp

98027646649802764668